TERMS AND CONDITIONS OF USE

You have entered Kwong Hing Group website. Welcome. If you continue to browse and use this website you are agreeing to comply with and be bound by the terms and conditions of use set out herein.

The term “Kwong Hing” or “us” or “we” refers to the Kwong Hing Group of Companies, the owner of the website, whereas the term “you” refers to the user or viewer of our website.

TERMS OF USE

  • The contents of this website are for your general information and use only. It is subject to change without notice. Your use of any information or materials on this website is entirely at your own risk. You should periodically review this policy for changes. Your continued use and access of the website will mean you accept those changes.
  • You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
  • It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
  • From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. The provision of the link does not mean that we endorse or accept any responsibility for the content, use, or products and services made available through the associated websites. By utilising these links, you acknowledged and agreed that we are not responsible for the actions, contents, accuracy, privacy, policies, opinions expressed, services provided, goods sold, or other links provided by these sites. You further acknowledge and agree that we are not responsible either directly or indirectly for any damage or loss caused by use of or reliance on linked sites. Should you have any questions regarding these sites, you should address them directly with the relevant site administrator.
  • Your use of this website and any dispute arising out of such use of the website is subject to the laws of Malaysia;
  • If you are dissatisfied with any portion of this website, or with any of its terms of use, your sole and exclusive remedy is to discontinue using this webpage.

INTELLECTUAL PROPERTY

The copyright to the contents of this website is owned by or licensed to Kwong Hing. This website is intended for personal use, quick reference, illustration and information purposes only and may not be copied, redistributed or published in any manner whatsoever. Any unauthorised use of any part of this website is strictly prohibited.

The trademarks, logos, characters and service marks (collectively "Trademarks") displayed on this website belong to Kwong Hing. Nothing contained on this website should be construed as granting any license or right to use any Trademark displayed on this website. Any use/misuse of the Trademarks displayed on this website, or any other content on this website, except as provided in these Terms and Conditions, is strictly prohibited. Kwong Hing reserves the rights to bring any action arising from the improper or unauthorised use of this website, including any action for infringement of its trademarks and other intellectual property rights.

DISCLAIMER/LIMITATION OF LIABILITY

Kwong Hing do not provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose.

Neither Kwong Hing nor any other party involved in creating, producing or delivering this website is liable for any direct, incidental, consequential, indirect or punitive damages arising out of your access to, or use of, this website. Without limiting the foregoing, everything on this website is provided to you "as is" without warranty of any kind, either expressed or implied, Kwong Hing shall not be liable for any damages, loss of profits, injuries, savings or goodwill resulting from your use or inability to use information provided from this website.

The Internet is not a secure medium and communications over the Internet may be subject to third-party interception. Kwong Hing cannot accept responsibility for any unauthorised access or loss of personal information, save in accordance with our Terms of Use.

INDEMNITY

You shall indemnify and keep Kwong Hing indemnified against all claims, damages, actions and proceedings made or brought against the Kwong Hing arising from your use of this website and/or any breach of terms in relation thereto by you

ON-LINE PRIVACY STATEMENT

It is our policy to respect and protect the privacy of our users. We may use your data or information collected on-line to contact you periodically by post, telephone, facsimile, e-mails or short message service (“SMS”) to update you on our products or upcoming events. We may also share such information with our subsidiaries to support their respective marketing and promotion efforts. We and our subsidiaries will not wilfully disclose any such information to any other third parties without your express permission.

Kwong Hing may however, need to work with authorised third parties to provide part or all of the Website and/or other services to you or to perform market research and statistical analysis. In such situations, Kwong Hing will share your personal information as is necessary for the authorised third party to perform these services, on a strictly confidential basis. These parties are not allowed to use your personal information disclosed to them except for the limited purpose of providing the particular service for Kwong Hing. By using and continuing to use the Website you are deemed to have consented to such disclosure.

Without limiting the above, Kwong Hing may disclose your personal information about you to companies within the Kwong Hing Group for accounting or reporting purposes, subject to the terms of this Policy. If you do not wish for Kwong Hing to disclose your information, please send an e-mail to us.

COOKIE USE NOTICE

Kwong Hing employs "cookies" to provide better service to its customers. We do not use cookies to collect any personally identifying information from users or to track user activities beyond our website.

Cookies are small pieces of temporary data that are exchanged between a website and a user's computer which enable a "session", or "dialog", to be established between the two machines. With the session established, we are able to tailor its responses (i.e. identify and provide you with the information you want) and help you traverse our web pages in the most efficient and effective manner possible. The session is often broken when our server does not receive further requests from your computer or you simply exit your browser.

Kwong Hing limits its use of cookies to "session cookies", types of cookies that are temporarily stored in your computer's memory. Session cookies are normally deleted from a user's computer when the user logs off the computer or the user exits the browser.

USE OF YOUR PERSONAL INFORMATION

Your personal information will be used by Kwong Hing or authorised third parties, in support of the purposes stated at the time at which it was given or sought and/or for the following reasons. We are committed to protecting your privacy and assure you that your personal data and information will be strictly processed in accordance with the Personal Data Protection Act 2010 (“the Act”) and our own strict internal policy.

We collect your personal data and information from you when you register (whether online or otherwise) as a purchaser, tenant or customer/prospective purchaser, tenant or customer or enter into any transaction with us. The personal data and information which we collect include your name, address, gender, age, identity card number, passport number, company registration number, marital status, income range, contact information, type of loans applied for in relation to the purchase of property; property for let etc (collectively “your personal data”).

If, in the course of transacting or communicating with us, you have provided or provide any personal data to us relating to another individual, you represent and warrant to us that: (i) you have provided a copy of our Personal Data Protection notice to each of such individual; (ii) you have obtained the consent in writing of each of such individual to the processing of their personal data by Kwong Hing; and (iii) you will provide us with a copy of such consent when so requested by us.

Your personal data will be collected, held on computer and/or in manual files, used, disclosed and otherwise processed by Kwong Hing to facilitate the performance and administration of our functions, including the following purposes:

  • to facilitate the submission of any relevant information or documents to the relevant local authority for property registration purposes and the transfer of property in favour of purchasers or registration of leases in favour of tenants;
  • to facilitate the execution of the relevant agreements and/or contracts for the purchase of property; property for let and/or other products and services from us;
  • for credit assessments and other background checks of purchasers, tenants or customers/prospective purchasers, tenants or customers as we may determine to be necessary or appropriate;
  • for the prevention of crime (including but not limited to fraud, money-laundering, bribery); for security and emergencies – to abate or prevent any crime / intrusion into demised premises;
  • for purposes of billing and collection of outstanding payments;
  • for contact purposes;
  • to respond to enquiries and provision of information on new housing/commercial developments/property for let,
  • for administrative purposes, including our internal record-keeping;
  • for the maintenance of purchaser, tenant or customer database and customer service related processes;
  • for purposes of compliance with any legal, regulatory and/or statutory requirements relating to the provision of our services and products and to make any disclosure as required pursuant to such legal, regulatory and/or statutory requirements;
  • for applying for, and /or maintaining, insurance policies for the building/premises and for any insurance claims purposes.
  • general operations and maintenance of the services provided or required under any law to be provided by us;
  • to regularize data held by us and our group of companies (if any) relating to purchasers, tenants or customers from time to time.

Your personal data is essential and important to us. If you do not provide or update all the information as requested, we will not be able to keep complete information about you, thus affecting our ability to fulfil the purposes stated above.

We may disclose and transfer your personal data to the following parties (whether within or outside Malaysia) for the purposes stated above:

  • property agents, contractors, sub-contractors and service providers providing services relating to property and for which your personal data is collected;
  • relevant Land Office/ relevant Land Registry for purposes of applying for consent to transfer, application for strata titles/individual titles and registration of the transfer in favour of purchasers, registration of lease in favour of tenants and such other relevant government agencies, semi government bodies, statutory authorities and industry regulators in relation to the property such as DBKL, MPPJ, Indah Water Konsortium Sdn Bhd etc;
  • panel solicitors who are preparing the sale and purchase agreements and transfer forms (Form 14A) to register property in favour of purchasers; appointed solicitors who are preparing the tenancy agreements in favour of tenants including lawyers who attend to matters relating to any breach or enforcement of contracts; to defend any rights or property of Kwong Hing, its personnel and its related and/or group of companies;
  • Treasury of Malaysia (Bahagian Pinjaman), banks and financial institutions for purposes of issuance of undertakings and processing of loan for the purchase of property and such other related purposes;
  • any person who has undertaken a duty of confidentiality to keep such data confidential; and
  • any law enforcement agency, courts of Malaysia or pursuant to any court order.

It is important that your personal data is kept up-to-date. Should there be any changes in your personal data, such as address, phone/fax number, email address and other personal identification or information, kindly update the same with us as soon as possible so that we may update our records.

You may at any time after the submission of your personal data to us, submit in writing by mail to us at Kwong Hing Group, 22nd Floor Wisma Hamzah Kwong Hing No 1 Leboh Ampang, 50100 Kuala Lumpur Tel: 00-20788988 Fax: 03-20788929 email: khgm@khg.com.my in the event:

  • You require access to and/or a copy of your personal data that we retain about you and/or wish to make corrections to your personal data. Such request for access to and/or copies of your personal data may be subject to a fee and also to requirements of the Act and/or other applicable laws;
  • You wish us to cease processing your personal data or otherwise limit our right to process your personal data and you are no longer agreeable to us retaining, holding or storing your personal data. However, please note that this may result in us not being able to properly perform or discharge our obligations to you; or
  • You have any enquiries or complaints in respect of your personal data.

In the event of any inconsistency or conflict between the English version and the Bahasa Malaysia version of this Personal Data Protection Notice, the English version shall prevail.

PENGGUNAAN DATA PERIBADI ANDA

Data peribadi anda akan diproses atau digunakan oleh Kwong Hing atau pihak-pihak yang diberi kuasa, bagi menyokong maksud-maksud yang dinyatakan pada masa di mana ia diberi atau diminta dan/atau sebab-sebab yang dibentangkan berikut. Untuk tujuan ini, kami komited dalam memastikan data peribadi dan maklumat anda akan diproses mengikut kehendak Akta Perlindungan Data Peribadi 2010 (“Akta”) dan polisi internal kami yang ketat.

Kami mengumpul data peribadi dan maklumat anda apabila anda mendaftarkan diri dengan kami sebagai pembeli, penyewa atau pelanggan kami/ bakal pembeli, penyewa atau pelanggan kami atau apabila anda memasukki sebarang transaki dengan kami. Data peribadi dan maklumat anda yang kami kumpulkan daripada anda adalah nama, alamat, jantina, umur, nombor kad pengenalan/pasport, nombor pendaftaran syarikat, status perkahwinan, pendapatan, maklumat hubungan, jenis pinjaman berkaitan dengan pembelian hartanah kami, hartanah untuk disewa dan sebagainya (kemudian ini dirujuk sebagai “Data Peribadi anda”)

Jika, semasa menjalankan atau berkomunikasi dengan kami, anda telah menyediakan atau memberikan apa-apa data peribadi kepada kami berhubung dengan individu yang lain, anda mewakili dan menjamin kepada kita bahawa: (i) anda telah memberikan satu salinan notis perlindungan Data Peribadi kami kepada setiap individu tersebut; (ii) anda telah memperolehi kebenaran bertulis setiap individu tersebut untuk pemprosesan data peribadi mereka oleh Kwong Hing; dan (iii) anda akan memberikan kami satu salinan persetujuan sedemikian apabila diminta oleh kami.

Data peribadi anda akan dikumpulkan dan disimpan di komputer dan/atau difailkan dalam fail fail, digunakan, dibekalkan ataupun diproses oleh Kwong Hing untuk memudahkan penyelenggaraan urusan urusan kami iaitu:-

  • Untuk memudahkan penyerahan apa-apa maklumat atau dokumen kepada pihak berkuasa tempatan yang berkaitan untuk tujuan pendaftaran harta dan pindah milik kepada pembeli atau pendaftaran pajakan atas nama penyewa;
  • Untuk memudahkan tandatangan perjanjian jualbeli ataupun kontrak untuk membeli hartanah, perjanjian sewa ataupun produk dan servis kami yang lain;
  • Untuk tujuan penilaian kredit dan semakan latar belakang yang lain pembeli, penyewa atau pelanggan/bakal pembeli penyewa atau pelanggan yang kami menentukan perlu atau sesuai;
  • untuk pencegahan jenayah (termasuk tetapi tidak terhad kepada penipuan, pengubahan wang haram, rasuah); untuk keselamatan dan kecemasan – untuk reda atau mengelakkan apa-apa jenayah / pencerobohan ke dalam premis tersebut premis;
  • untuk tujuan kewangan dan bil dan kutipan bayaran tertunggak
  • untuk menghubungi anda;
  • untuk membalas pertanyaan dan penyediaan maklumat mengenai pembangunan perumahan/komersial baru/hartanah untuk disewa,
  • Bagi urusan-urusan pentadbiran termasuk rekod dalaman kami;
  • untuk penyenggaraan pangkalan data pembeli, penyewa atau pelanggan dan proses-proses yang berkaitan dengan perkhidmatan pelanggan dan
  • untuk memenuhi keperluan undang-undang dan badan-badan berkanun;
  • untuk tujuan tuntutan insurans
  • bagi tujuan operasi dan penyenggaraan perkhidmatan yang disediakan oleh kami secara umum.
  • untuk kemaskini data yang dipegang oleh kami dan kumpulan syarikat kami (jika ada) yang berkaitan dengan pembeli, penyewa atau pelanggan dari masa ke semasa.

Data dan maklumat peribadi anda amat mustahak kepada kami. Jikalau anda gagal membekal ataupun kemaskini data peribadi anda dengan kami, kami tidak dapat memproses dan/atau menzahirkan data peribadi anda bagi mana-mana tujuan tersebut di atas.

Kami mungkin mendedahkan atau memindah data peribadi tersebut kepada pihak-pihak berikut (sama ada di dalam atau di luar negara) bagi tujuan seperti yang dinyatakan diatas:

  • ejen-ejen •hartanah, kontraktor, sub-kontraktor dan pembekal yang menyediakan perkhidmatan berkaitan kepada harta dan bagi yang data peribadi anda dikumpul;pihak ketiga (termasuk yang berada di luar negara) yang menyediakan perkhidmatan pemprosesan data kepada kami;
  • Pejabat Tanah berkenaan / berkaitan dengan permohonan kebenaran untuk pemindahan, permohonan hak milik strata geran/individu dan pendaftaran pemindahan kepada pembeli, pendaftaran pajakan atas nama penyewa dan apa-apa lain-lain agensi-agensi kerajaan yang berkaitan, badan-badan separuh kerajaan, badan berkanun dan pengawal-selia industri berkaitan harta tanah seperti DBKL, MPPJ, Indah air Konsortium Sdn Bhd dll;
  • panel peguam yang akan menyediakan perjanjian jualan dan pembelian dan borang-borang (Borang 14A) pindah milik untuk mendaftarkan pindahmilik hartanah kepada pembeli; peguam cara yang dilantik yang akan menyediakan perjanjian sewa kepada penyewa-penyewa yang termasuk peguam yang menguruskan hal-hal yang berhubungan dengan apa-apa pelanggaran atau penguatkuasaan kontrak untuk mempertahankan apa-apa hak atau harta Kwong Hing, kakitangan dan syarikat berkaitan;
  • mana-mana individu yang dibawah kewajipan kerahsiaan yang telah mengaku janji untuk memastikan data tersebut dirahsiakan; dan
  • sebarang agensi penguatkuasa, mahkamah mahkamah Malaysia atau menurut perintah mahkamah.

Adalah amat mustahak data peribadi anda dikemaskinikan. Jikalau ada sebarang perubahan data peribadi anda seperti alamat, nombor telefon/faks, alamat e-mel, dan segala maklumat peribadi, sila bekalkan kami maklumat tersebut secepat mungkin.

Anda boleh, pada bila-bila masa selepas penyerahan data peribadi anda kepada kami, mengemukakan secara bertulis kepada kami di Kwong Hing Group, Tingkat 22 Wisma HamzahKwong Hing No 1 Leboh Ampang, 50100 Kuala Lumpur No Tel: 03-20788988 No Faks: 03-20788929 Emel: khgm@khg.com.my untuk:-

  • akses dan/atau sesalinan data peribadi anda yang kami simpan and/atau anda ingin membuat pembetulan kepada data peribadi anda. Permintaan anda akan tertakluk kepada suatu fi bayaran dan peruntukan peruntukan Akta tersebut dan/atau undang undang yang berkenaan;
  • memberitahu yang anda ingin kami berhenti memproses data peribadi anda atau tidak lagi bersetuju dengan kami memegang, menyimpan atau mengekalkan data peribadi anda. Walaubagaimanapun, sila ambil perhatian bahawa ini mungkin menyebabkan kami tidak dapat melaksanakan atau menunaikan tanggungjawab kami kepada anda; atau
  • membuat sebarang pertanyaan atau aduan  tentangan data peribadi anda.

Sekiranya terdapat sebarang perbezaan atau konflik di antara versi Bahasa Inggeris dan versi Bahasa Malaysia di dalam Notis Perlindungan Data Peribadi Pelanggan ini, versi Bahasa Inggeris harus diterima.

 
 
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